RBS and TIPS training

Maine is one of several states that mandate alcohol server training or offers a Responsible Vendor Program.


Responsible Beverage Seller/Server (RBS) is a program designed for establishments that sell and/or serve alcohol. The training provides managers and employees with the skills necessary to prevent the sale of alcohol to minors and handle alcohol related problems. This training is recommended for any Maine State Liquor Licensee or employee seeking to become certified by the Maine Department of Public Safety, Liquor Licensing.

If you are a retailer or restaurant that serves/sells alcoholic beverages, and would like to have your staff participate in the state-approved RBS training, email Brita Nettleton or call 255-3741.


TIPS training logo

TIPS® (Training for Intervention ProcedureS) is a dynamic, skills-based training program designed to prevent intoxication, drunk driving and underage drinking by enhancing the fundamental “people skills” of servers, sellers and consumers of alcohol. TIPS gives individuals the knowledge and confidence they need to recognize potential alcohol-related problems and intervene to prevent alcohol-related tragedies.

TIPS training sessions vary in length from two to five hours. Seven customized versions of the program address concerns specific to the environment.

TIPS sessions are offered through the classroom with a certified TIPS Trainer or through eTIPS®, an online training program. Training conducted by a trainer is implemented through video and printed materials to facilitate discussion of the course content. Course material is presented in three sections: Information, Skills Training and Practice/Rehearsal.

Training conducted through eTIPS is delivered through a computer and served over the web. eTIPS Training is self-paced and can be accessed at any time.

As the final step of a TIPS session, participants complete a multiple-choice exam. Participants who pass the exam receive a certification card, valid for three years in most areas. Exams, grades and other relevant information are maintained online for review.